How to Schedule a Ride

You may think you can’t get there from here, but, if you are a resident of Aroostook County, ARTS may be able to assist.

The New Freedom Transportation Service can make it possible to meet your transportation needs by calling the Aroostook Regional Transportation System (ARTS) to bridge the void in transportation services throughout Northern Maine for individuals with disabilities, as well as the general public. Since New Freedom is a shared ride service, other passengers may be picked up or dropped off along the way.

ARTS provides bus schedule from each service communities (Presque Isle, Caribou, Fort Kent/Madawaska and Houlton) within Aroostook County. Within the designed bus schedules, the surrounding towns are provided transportation to the closest service communities on a weekly basis for their transportation needs for shopping and medical appointment. Click HERE for our list of bus schedules and fares.

Who is Eligible?

ARTS provides non-emergency public transportation to low income, elderly and individuals with disabilities in Aroostook County, Patten in Penobscot County and Danforth in Washington County.

Are ARTS vehicles handicap-accessible?

Yes, when you make a reservation, please remember to inform the dispatcher ahead of time for any special needs such as wheelchair, cane, walker, etc…

How do I a schedule trip?

You will call ARTS at (207)764-3384 or 1-800-442-3320 preferably one business day in advance of the trip and provide the following:

• Date and Time of the appointment
• Number of stops you would like to have

Please note: During the first initial call, a series of questions will be asked which will establish your information in our database. All information obtained is confidential.

Tips to remember

• Please be ready when your ride arrives.
• If you need personal assistance getting out the door, please coordinate with your Personal Care Attendant (PCA) in advance as our drivers cannot enter the residence.
• A certified PCA or aid will travel at no additional charge.

*Service is provided without regard to race, color, or national origin (Title IV).

For more information, please call 207-764-3384, 1-800-442-3320 or email us by clicking here.

Aroostook Regional Transportation System, Inc.
PO Box 552
24 Houlton Road
Presque Isle, ME 04769
(207) 764-1290 (Main Office)
(207) 764-3384 or 1-800-442-3320 (Bus)
(207) 764-5246 (Other Business)
(207) 764-5579 (fax)